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MobyKart Privacy Policy

MobyKart ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our ecommerce platform ("Platform") and use our services ("Services"). By using our Platform, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1.1 Email Address

We collect your email address when you make a purchase. Your email address is used for the following purposes:

  • Sending order confirmations
  • Providing shipping and logistics tracking numbers
  • Contacting you in case of any issues with your order

1.2 Shipping Address and Name

During the checkout process, we collect your shipping address and name through Stripe, our secure payment gateway. This information is used solely for the purpose of fulfilling your order and ensuring it is delivered to the correct address.

1.3 Payment Information

We use Stripe to process all payments. MobyKart does not collect or store your credit card information. Stripe handles all payment information securely, and their privacy policy can be reviewed for further details on how your payment data is managed.

How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process and deliver your orders.
  • Communication: To send you updates on your order status, including shipping and tracking information.
  • Customer Support: To contact you in case of any issues or to respond to your inquiries.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. All payment transactions are securely processed through Stripe, ensuring that your credit card information is protected.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to fulfill your order and provide our services. This includes:

  • Payment Processing: Using Stripe to securely process payments.
  • Shipping: Providing your shipping address and name to our delivery partners to ensure your order is delivered correctly.

Third-Party Services

Our Platform may contain links to third-party services, such as Stripe for payment processing. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you use.

Your Rights

You have the right to access, correct, or delete your personal information. If you would like to exercise these rights, please contact us at contact@mobykart.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@mobykart.com.

By using MobyKart, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. Thank you for shopping with MobyKart.